Privacy policy.

Last updated: 03/12/2025

Haines Hospitality Consultancy is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect any information that you provide when using this website.

Who We Are

Haines Hospitality Consultancy
Email: info@haineshospitality.co.uk
Location: United Kingdom

Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Telephone number
• Business or venue name
• Any information you voluntarily submit through our contact forms
• Technical data such as IP address, browser type and usage data

How We Use Your Information

We use your information to:

• Respond to enquiries and contact requests
• Provide consultancy services
• Improve our website and services
• Maintain internal records
• Comply with legal obligations

We will never sell or rent your data to third parties.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Your consent
• The performance of a contract
• Legal obligation
• Our legitimate business interests

Data Storage and Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. Your data is stored securely and only accessible by authorised parties.

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Your Rights

You have the right to:

• Request access to your data
• Request correction of your data
• Request erasure of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at hello@haineshospitality.co.uk.

Third Party Links

Our website may contain links to other websites. Once you leave our site, we are not responsible for the protection and privacy of any information you provide on those sites.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

Cookie Policy

Last updated: 03/12/25

This Cookie Policy explains how Haines Hospitality Consultancy uses cookies and similar technologies when you visit our website.

What Are Cookies

Cookies are small text files placed on your device to help websites function properly, improve user experience and analyse site performance.

How We Use Cookies

We use cookies to:

• Ensure the website functions correctly
• Understand how visitors use our site
• Improve performance and usability
• Support analytics and security

Types of Cookies We Use

Essential Cookies

These are necessary for the website to function and cannot be switched off in our systems.

Analytics Cookies

These help us understand how visitors interact with our website so we can improve it.

Functionality Cookies

These remember your preferences and settings.

Managing Cookies

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

Third Party Cookies

Some pages may include content from third party services that use their own cookies. We do not control these cookies.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.